IT Teamlead - Central Services

About the job

As IT Teamlead, you will lead a team of business architects who implement IT solutions for the Arvesta central services function, which are business applications supporting finance, procurement and human resources services. We are looking for a collaborative teamlead. This means that this colleague can take up the teamlead role and operationally manage the team, while still filling the role of business architect himself/herself, according to his/her availability.  This includes the following:

• You will have operational leadership of a team of business architects:
  • You manage the operational and tactical planning of your team members, on projects as for day-to-day support activities
  • You keep an overview of what your team members are working on and adjust them where necessary; you ensure that they are deployed efficiently 
• You manage the demand for functional and process improvements and/or changes from business in coordination with the responsible IT Value Manager, and make the right estimates in terms of cost, impact and delivery.
• You adequately follow up incidents, and resolve them with your team according to the set service levels.
• You work to create a positive culture around service management, where quality and customer focus are paramount. 
• You know your stakeholders in the business organisation and keep a finger on the pulse in order to avoid escalations.
• You actively work to coach team members by, among other things, going through the full people cycle (i.e. growth and development) with them, and following up on appropriate training programmes.
• You encourage commitment within the team, both for the team, for IT and for Arvesta.
• You take responsibility for building knowledge and documentation within the team.
• You will report directly to the IT director and ensure he is always up to date with the team's operations.
•  You actively seek improvement opportunities in the team's operations and implement them in consultation with the IT director.
• You will take on the project manager role of projects within your domain. This applies to projects that do not require a full-time project manager and can therefore be combined with substantive work and the job of team lead.
• You will be a member of the IT ELT (Extended Leadership Team) community, actively contributing to the agenda, organisation and elaboration of the topics discussed.
• You are a member of the Arvesta ELT community and communicate core messages to your team.

Your profile

• A structured and proactive approach to achieve good organization.
• A customer-oriented mindset and approach is essential to realise our end goal of good IT service towards business.
• Accuracy and persistence to achieve desired quality.
• Being able to stand your ground to defend your team's interests.
• A large dose of coaching , team spirit and flexibility that allows you to take your team in tow. Taking the lead is not a problem for you.
• Clear and honest communication, both towards your team members and the IT director and other colleagues. 
• Eagerness to learn, grow and take the team to the next level.

What's in it for you

• You are surrounded by a strong team that has all the necessary experience to guide and support you.
• The necessary job-specific training to carry out your job position down to the last detail.
• Are you ready for the next step? Together we will look at how you can continue to grow. Arvesta is a large organisation with many opportunities in which you can develop yourself, either within your current position or outside your current position.
• You can enjoy a good salary, with many benefits s.
• The Experts in the Field take a central role at Arvesta. Our Arvesta Academy and the interview cycle will give you control over your career, and we will guide you and help you get the best out of yourself.
• We focus on the physical and mental well-being of our employees using such initiatives as Fit@Arvesta and the Employee Assistance Program, through which employees can receive psychological support.
• Arvesta is a growing, innovative company that contributes to a more sustainable world. 

Interested?

Click on the button "Apply now" below and fill in your details on the next page.